Terms of Sale

These terms apply to every order placed on the Maison Beline online store. Please read them before you buy.

Who we are

The store is run by Maison Beline, To be confirmed before launch. Email: hello@maisonbeline.com.

Your order

When you place an order you will receive an email confirming that we have received it and that payment was taken. The contract between us is formed when that confirmation is sent. We may cancel an order and refund you in full if an item is unavailable or was listed at an obviously wrong price.

Prices and payment

Prices are shown in the store's currency and include any taxes we are required to charge. Shipping is added at checkout. Payment is taken by Stripe when you place your order.

Delivery

We currently deliver to: United States. Delivery options, costs and times are described on our Shipping & Returns page. Delivery times are estimates and start once your order has been dispatched.

Cancellations

You can cancel your order within 1 hour of placing it by emailing hello@maisonbeline.com. After that it goes into production and we can no longer cancel it.

Returns and refunds

We do not accept returns or exchanges for change of mind or wrong size. See Shipping & Returns. If an item arrives damaged, faulty or is not what you ordered, email hello@maisonbeline.com with your order number and a photo within 30 days of delivery and we will replace it or refund you in full, including shipping. This does not affect your statutory rights.

Product information

We take care to describe and photograph our products accurately. Colours may look slightly different depending on your screen.

Reviews

Reviews can only be left by customers who bought the product. We may remove reviews that are offensive, unlawful or unrelated to the product.

Liability

Nothing in these terms limits our liability where it would be unlawful to do so. We are not responsible for losses that were not foreseeable when the contract was made.

Contact and complaints

If something has gone wrong, email us at hello@maisonbeline.com and we will do our best to put it right.